FutureLearn is a British-founded MOOC and digital learning platform, launched in December 2012 by The Open University and a consortium of UK universities, later co-owned by SEEK and now part of Global University Systems. It offers a diverse range of online learning formats, including short courses, ExpertTracks, microcredentials, and fully accredited degrees.
Common use cases include:
- Personal and professional upskilling (e.g., business, healthcare, tech)
- Continuing professional education and micro-credentials
- University-level online degree programmes
- Corporate and government training via FutureLearn for Business
- Social and peer-based learning, fostering interactions and discussions
Key Features & Benefits
Core platform features:
- Partnerships with 260+ universities and cultural/policy organisations
- Wide course range: 3,000+ short courses, ExpertTracks, microcredentials, and ~20 online degrees
- Strong social learning: discussion prompts, peer interaction and feedback
- Free auditing options, with paid upgrades for certificates and assignments
- Mobile friendly experience with offline study support and multi-language subtitles
Benefits:
- Accessible and flexible learning across career stages
- Academic credibility via university-backed content
- Structured learning paths with measurable outcomes and credentials
- Offers a platform for both individual learners and enterprise/government partners
Sectors & Example Clients
- Higher Education: Partner universities include the University of Aberdeen, Birmingham, Bristol, Cardiff, and more
- Enterprise & Government: Used by corporates like Accenture, BBC, and Marks & Spencer, plus bodies like NHS England and UNESCO
- Individual Learners: Millions engaging in lifelong learning across fields such as IT, management, sciences, and creative arts
Company History & Headquarters
- Founded: December 2012 by The Open University and leading UK universities; launched beta in October 2013
- Ownership: Majority co-owned by The Open University and SEEK; fully acquired by Global University Systems in 2022
- Headquarters: 20 Tavistock Square, London WC1H 9HQ, UK
- Scale: Over 20 million users and partnerships with 260+ institutions
Industry Awards & Recognition
- Scale-Up Award at EdTechXGlobal All-Stars Awards
- Best User Experience at UXUK Awards
- Bronze in Sustainability Education at QS Reimagine Education Awards
Overall Sentiment from Customer Reviews
Ratings Overview
- Trustpilot: 4.7/5 from 986 reviews
- Other ratings: Facebook ~4.7/5, G2 ~4.4/5, but more critical on Trustpilot (~2.7/5)
Positive Feedback
- Academic credibility and structured, concise content
- Social learning elements and mobile convenience praised
- “Good for introductory-level learning” and “excellent engagement via discussions”
Common Drawbacks
- Some complaints around paywalls mid-course and certificate access
- Mobile app and course interface occasionally clunky
- Time-limited access frustrations when users miss weekly deadlines