Realistic system simulations are created by Day One Technologies to enhance software onboarding, engagement and user adoption, and for training staff in the use of complex in-house systems.
Numerous studies have shown that training delivered most closely in the context of employees’ roles bring greater knowledge retention and the best learning outcomes.
With a team comprising experienced experts in both learning psychology and elearning technology development, Day One have the know-how to create truly realistic, immersive learning experiences that drive user engagement and outstanding training results.
The company’s process involves getting to know the client, their business goals, their working environment and their unique challenges. They then work in partnership to create training scenarios and software simulations that mimic the live working system so that users and staff can practise in a safe working environment.
These have proved highly successful for even the most complex, and high-pressure training requirements.
For example, when Lloyds Bank acquired Halifax-Bank of Scotland (HBOS), this was the largest merger in European banking history. Thousands of staff needed training in a new, unified system – quickly – in order to support over 25 million customers.
Day One created a software and system simulation for Lloyds & HBOS staff to use simultaneously across the UK. It got them up to speed and confident in a short space of time so that the transition system brought no noticeable disruption to customer service.
The project’s success won praise including this quote from Finance industry commentator, Jonathan Charley:
“Training all the [Lloyds Banking Group] staff to use these systems and new processes – and to do it without interrupting service to customers – represents an enormous success.”
Experience Across Multiple Sectors
Day One’s expertise in elearning software and content development has benefited some of the best-known companies and organisations in the UK, Europe and worldwide, across multiple sectors, with clients including the likes of:
- Datix – software
- Scottish Government
- The BOC Group – multinational gas company
- University of Huddersfield
- TSB Bank
- NHS – UK public sector healthcare provider
- Virtual College – leading online training provider
- Marshalls – manufacturer of domestic and commercial construction products
Day One Technologies Ltd
Unit 55, Batley Business and Technology Centre
Telephone: +44 (0)1924 510524