Docebo is a cloud-based, enterprise LMS (learning management system) that provides a comprehensive suite of tools for delivering, managing, and tracking corporate training experiences. Positioned as a Learning Platform rather than just an LMS, Docebo places a strong emphasis on AI-driven personalisation, social learning, and modern user experiences.
Docebo is built for enterprise-level training and is primarily aimed at medium to large organisations that require scalable, engaging, and measurable learning systems for employees, customers, and partners. Its modular approach allows businesses to tailor the platform to suit diverse learning needs.
Common use cases include:
- Employee onboarding and upskilling
- Extended enterprise training (e.g. for partners, resellers, franchisees)
- Customer training and education
- Compliance and regulatory training
- Sales and product enablement
- Certification programmes
Key Features and Benefits
Docebo offers a feature-rich environment, known for its blend of AI-powered automation, content delivery flexibility, and enterprise integration capabilities.
Key features include:
- AI-Powered Learning – Recommends content, supports auto-tagging, and personalises learning paths based on user behaviour.
- Custom Learning Paths – Organise training into structured learning plans with pre-requisites and automated enrolments.
- Social Learning with Discover, Coach & Share – Encourages knowledge-sharing through peer-to-peer content recommendations and coaching tools.
- Docebo Content Marketplace – Integrates third-party libraries like LinkedIn Learning, Skillsoft, and Coursera.
- Gamification & Engagement – Badges, leaderboards, and competitions to increase motivation.
- eCommerce Capabilities – Sell training programmes online with a built-in storefront and payment gateway integrations.
- Mobile Learning – Native iOS and Android apps with full offline support.
- Robust Reporting & Analytics – Custom dashboards and advanced reporting tools to track KPIs.
- SCORM, xAPI, AICC, and LTI Compliance – Supports industry-standard formats for content interoperability.
Benefits:
- High level of customisation and scalability
- Modern, intuitive user interface
- AI-driven features that save admin time and enhance user experience
- Seamless integration with CRM, HRIS, and productivity tools
- Strong support for multilingual and multinational environments
Sectors Where Docebo Has Been Used and Example Clients
Docebo serves a wide range of industries across the globe, with clients spanning sectors such as finance, manufacturing, healthcare, technology, and retail.
Technology
- Amazon Web Services (AWS) – Uses Docebo to support partner enablement and global training efforts.
- Docusign – Trains employees and customers across different markets using the Docebo platform.
Finance and Insurance
- Thomson Reuters – Delivers compliance training and knowledge sharing across global teams.
- Allianz – Implements Docebo for customer-facing product training and compliance.
Retail
- L’Oréal – Leverages Docebo for onboarding and sales training to maintain brand and service standards globally.
- Heineken – Uses the platform to deliver training to its distributor and partner network.
Healthcare
- Zimmer Biomet – Uses Docebo to deliver training to healthcare professionals and sales reps across regions.
- Dentsply Sirona – Provides global product training and continuing education for dental professionals.
Manufacturing
- Bosch – Delivers technical and safety training across multiple locations and languages.
- Kiepe Electric – Uses Docebo to train engineers and service personnel.
Company History and Headquarters
Docebo was founded in 2005 in Naples, Italy, by Claudio Erba. Since then, it has evolved into one of the world’s leading LMS platforms, serving over 3,500 companies in more than 90 countries.
The company has grown rapidly, expanding its presence in North America, Europe, and APAC. It went public on the Toronto Stock Exchange (TSX) in 2019 under the ticker DCBO, and on the NASDAQ in 2020, signalling its strong international growth.
Current headquarters:
- Global HQ – Toronto, Canada
- EMEA HQ – Milan, Italy
- Other offices in the United States, United Kingdom, France, Dubai, and Australia
Industry Awards
Docebo has received numerous industry accolades, recognising its innovation and leadership in corporate learning:
- Top 20 LMS – Training Industry Inc. (multiple years)
- Leader in the 2023 Gartner Magic Quadrant for LMSs
- Gold Award for Best Advance in Learning Management Technology – Brandon Hall Group
- Best LMS for Enterprise Training – eLearning Industry Awards
- Top LMS in the Fosway 9-Grid™ for Learning Systems (2024)
These awards reflect Docebo’s commitment to driving innovation and value in the learning technology space.
Overall Sentiment from Docebo Reviews
Docebo reviews generally see strong positive feedback from corporate clients, particularly for its usability, scalability, and customer service.
Positive feedback highlights:
- User-friendly interface with modern design
- Highly configurable for complex enterprise needs
- Excellent multi-language and global support
- Fast and reliable mobile app
- Efficient customer support and onboarding services
- AI features that improve learning engagement and admin efficiency
Common criticisms include:
- Higher cost compared to some open-source or mid-market alternatives
- Custom reporting setup can be complex without technical expertise
- Occasional learning curve with advanced configuration features
- Some users report limited out-of-the-box content authoring tools (though integrations help mitigate this)
Overall, Docebo is seen as a premium, enterprise LMS solution that delivers excellent value for businesses with serious learning needs and global teams.
Address:
6th floor, 48 Gracechurch Street, London EC3V 0EJ, United Kingdom.
Tel: +44 (0) 207 283 8677
www.docebo.com