Thought Industries offers a cloud-based Learning Business Platform™, designed to deliver, monetise, and analyse learning at scale to external audiences—customers, partners, members and prospects.
Common use-cases include:
- Customer education and enablement via branded, multi tenant portals
- Partner certification and onboarding (e.g. resellers, installers)
- Professional training businesses offering subscription or pay-per-course models
- Blended learning with mixed media: video, SCORM, quizzes, virtual classrooms
- Monetisation of learning content, including e-commerce & subscription models
Key Features & Benefits
| Feature | Description & Benefit |
| Branded multi tenant sites (Panorama) | Customised learner portals per audience—ideal for external distribution |
| Built in course authoring & site builder | Drag and drop design; supports HTML/CSS for deeper customisation |
| E commerce & monetisation tools | Sell courses via subscriptions, one-off payment, multi-currency, discounts |
| Integrated analytics & reports | Pre-built dashboards and APIs connect to business metrics |
| Modern UX & mobile-responsive | Learner-friendly across devices; drag-and-drop pages |
| Extensibility & integrations | APIs, webhooks, CRM and webinar integration (Zoom, Stripe, Zapier) |
| Frequent updates | Rapid release cycle—30–40 updates a month |
| Security & compliance | ISO 27001 certified, GDPR–ready, AWS hosted with 99.9% uptime |
Overall benefits:
- Enables organisations to build and scale an external training business
- Supports customised experiences for multiple audiences within one platform
- Rapid time-to-market thanks to authoring and commerce tools
- Robust analytics help align training with business objectives
Sectors & Example Clients
Thought Industries operates across diverse sectors, particularly where customer or partner education is strategic:
- Technology & software: Rapid7 (cybersecurity training); Motorola Solutions (product education)
- Professional training providers: Penton (agriculture, IoT, waste management) for paid learning streams
- Healthcare & life sciences: Used for client education and compliance programmes
- Manufacturing & industrial: Product training and certification portals
- Financial services: Compliance and regulatory training
- Associations & membership bodies: Continuing education and certification programmes
- Notable logos include Rapid7, Motorola, Outreach, Athletic Greens and Penn Foster.
Company History & HQ
- Founded in 2012 by Barry Kelly (CEO) and Douglas Murphy (President) in Boston, Massachusetts.
- Specialises in Customer Learning Management Systems (CLMS) aimed at training external audiences.
- Headquarters: 33 Broad Street, 4th Floor, Boston, MA 02109, USA.
- The company operates globally with offices and customers worldwide; cloud based platform hosted on AWS.
Industry Awards & Recognition
Although Thought Industries has no widely reported awards, it has earned praise from analysts and comparison services:
- Featured as a “feature-rich” LMS for external training on FindLMS
- Audiotool Wheelhouse rating of 8 /10 for UX, functionality, and support
- Listed among top platforms for monetised learning and modern LMS capabilities
Customer Review Sentiment
| Source | Score & Feedback |
| G2 (161 reviews) | 4.1 / 5 – praised for modern UI, lab integrations and multi-tenant branding; setup requires some expertise |
| Capterra | 4.0 / 5 – easy course building, reliability; customisation and modernisation needed |
| Wheelhouse | 8.8 /10 – strong for admin experience and customisation; complexity noted |
| GetApp/eLearnReviews | ~8 /10 – excellent customer service but navigation and help resources need improvement |
Common positives:
- Exceptional for external learning (customers, partners) with revenue potential
- Strong customisation, multi tenant structure, and branded learner experience
- Frequent updates and responsive support teams
Common negatives:
- Initial setup complexity; needs more admin expertise
- UI and search/navigation can be confusing, especially pre-course entry
- Help centre and documentation are underdeveloped compared to platform complexity
- Pricing perceived as high, especially for smaller providers
33 Broad Street
4th Floor
Boston,
MA 02109
Tel: 1-866-206-4011
www.thoughtindustries.com